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Statement from the Practice Posted on 5 Mar 2015

Dear Patient,

 

As you may be aware, the Care Quality Commission (CQC) recently undertook an inspection of Minster Surgery.

 

The staff at the surgery would like to thank those patients that participated in the process on the day by answering questions to the CQC Inspector.

 

The final result of the inspection is not yet known, however initial feedback was extremely positive towards the level of care offered to our patients.  The process has also highlighted some improvements that can be made to the surgery and we will therefore be making some changes over the coming months and ask that you bear with us as we make these changes.

 

We would like to reiterate that it is always our intention to provide our patients with the highest standard of care possible and are continually looking at ways in which we can improve as a practice.  

 

All the staff at Minster Surgery

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