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Thanet Primary Care Guidance on Patient requests in response to Covid-19 Posted on 19 Jun 2020

Exemptions form wearing face coverings on Public Transport

From 15th June legislation has come into force making it mandatory for members of the public to wear a face covering when travelling on public transport. The guidance lists people that are exempt from wearing a face covering. From this guidance it is not intended that GPs should issue certificates or be involved in supporting patients who are unable to wear face masks. More information can be accessed here:

Therefore practices in Thanet will not be providing patients with exemptions for wearing of Face coverings

Guidance for Patients on Returning to work

Practices are not able to give individualised guidance on whether it is right for individuals to return to work after a period of absence.

GPs cannot give specific advice about the risks at your workplace and instead recommend that patients read the information and guidance provided on

The guidance should then be discussed with your employer and they are expected to undertake a risk assessment for the type of work you are expected to do in the current COVID-19 pandemic.

Practices will not accept any enquiries about going back to work in relation to Covid-19 but encourage everyone to follow the guidance above.

Practice Working

Whilst shops have been advised they can reopen practices will take a little longer to return to the way that they worked before covid-19. Due to our need to protect patients who are at risk or unwell and reduce the burden of the virus on our staff we will for the foreseeable future ask patients not to attend the surgery unless they have an appointment.

Instead patients should continue to book appointments electronically or on the phone and to phone us with question including those about medications.

Patients attending the site for booked appointments will be encouraged to wear a face covering unless they are exempt as per the public transport guidance.

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