Hospitals in east Kent are currently extremely busy, caring for large numbers of people who are seriously ill.
The onset of winter weather has resulted in a surge in attendances at A&E particularly by older people and people with lung problems, many of whom need to be admitted for inpatient care.
The NHS has robust plans to provide the right treatment for people who are seriously ill but is appealing to people who don’t have a serious or life-threatening illness or injury to avoid going to A&E and to seek care elsewhere.
The NHS in Kent and Medway has a free website and app to help you find the right treatment, especially when you are not sure what to do or who to contact.
Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low or you have sprained your ankle and for many other health problems, the Health Help Now web app can guide you to the service that will help you best.
New features available on the Apple and Android versions include a health wallet, where users can make notes about symptoms or questions they may need to ask a GP, keep a list of health appointments and contacts, save favourite pages from Health Help Now and view other useful apps.
Health Help Now lists common symptoms for people of all ages and helps you find the best place for treatment for them in the local area. It shows the nearest services, whether they are open or closed, and provides a map of their location and directions.
Health Help Now also offers reliable health advice and links to other useful websites. Available at www.healthhelpnow-nhs.net it works on smartphones, tablets, and computers. To find the downloadable apps, just search Health Help Now at the Apple Store and the Android Google Play Store.
Why not download it to your device now so you have it to hand when you need it?
If you don’t have internet access, or if you need medical help fast but it isn’t a 999 emergency, dial 111.