Practice Charter

Zero Tolerance

We ask that you treat our staff and surgery buildings with respect at all times. Along with the rest of the National Health Service, we have a Zero Tolerance approach to aggressive and threatening behaviour directed towards any member of our staff. We pride ourselves on the quality of our service and the friendliness of our staff and trust that you will find your time as a patient here a positive experience.


There are occasions when patients seeing a doctor may require an intimate examination. This practice is committed to putting patients at ease whenever possible, and if you wish a chaperone to be present during your examination, please do not hesitate to ask the doctor.

It may not be possible for such a chaperone to be provided immediately and you may have to return for the examination to be carried out at a mutually convenient time. Trust is important in the relationship between General Practitioner and patient and we would, at all times, wish you to feel able to ask for a chaperone should you require it.

Local Services, Let